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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All HEROSE products

The group "New Technologies" offers for review the products of the plant HEROSE: oil seal and needle valves, ball and cork valves, bellows and safety valves, gas pressure regulators, check valves, filling units, diverters
  • Stuffing box shut-off valves HEROSE
    Stuffing box shut-off valves
    01131, 01315, 02401, 03321, etc.
  • Needle valves HEROSE
    Needle valves
    04010 and others .
  • Ball valves HEROSE
    Ball valves
    15085, 15086, 15090, 15091, etc.
  • Divertors HEROSE
    Divertors
    06510, 06530, 06512, 06401, etc.
  • Cork taps HEROSE
    Cork taps
    14175, 14170, 12170, etc.
  • Bellows valves HEROSE
    Bellows valves
    01262, 01282, 03252, 01252, etc.
  • Safety valves HEROSE
    Safety valves
    06198, 06322, 06506, 06195, etc.
  • Gas pressure regulators HEROSE
    Gas pressure regulators
    4186, 08023, 08015, 08010, etc.
  • Check valves HEROSE
    Check valves
    05413, 05419, 05115, 05083, etc.
  • Filling stations HEROSE
    Filling stations
    07012, 07017, 07015, 07003, etc.

NEW TECHNOLOGIES GROUP

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